SERVICES Support Services Dedicated, personal support services BENEFITS Extended arms for expanding businesses Facilitating improved connectivity, agility, speed, and reliability, our solutions are backed with round-the-clock data centre support services, so you always get the help you need. We offload your work so you can get back to business. Assurance Get ad-hoc or subscription-based and SLA-backed support from a team of specialists round-the-clock, wherever you may be, so you can focus on your core business activities with peace of mind. Specialised service Rely on our experienced and qualified specialists to take care of the day-to-day data centre activities, while you focus on your core business competencies. ABOUT Support Services With customer care at the heart of our business, we work closely with you to understand your business needs and deliver the pertinent services from our broad catalogue of support capabilities to help accelerate its performance and growth. We focus on running the data centres, so you can focus on your core business. An on-site technical expert team ensures that mission-critical functions are always up and running around the clock, every day of the year. You can also rely on our qualified technicians as your extended team member who is always at the ready to deliver the highest standard of support whenever you need them, or to lend a hand when you cannot be around. Key Facts Timely response with our on-site technicians Your remote eyes and hands Extended team member Round-the-clock availability OUR SUPPORT SERVICES Putting customers at the heart of our business We work closely with our customers to understand their unique business needs and deliver services from a broad range of support capabilities to help finetune performance and accelerate growth. We focus on providing leading data centre and data centre support services, so you can focus better on your core business. Remote Hands Services Rely on our round the clock support to manage your data centre remotely, with tasks executed exactly per provided instructions while you focus on your core business activities. Technical Cleaning Specialised cleaning services performed by qualified personnel trained not to disrupt operations and to ensure the highest degree of cleanliness for equipment reliability and minimise environmental contamination. CONNECT WITH US Let us know how we can help you Connect with us Featured Resources Factsheet STT Bangkok 1 Factsheet STT Bangkok 1 is a carrier-neutral data centre, built to the highest industry standards and strategically located in Hua Mak. Report STT GDC Inaugural ESG Report ST Telemedia Global Data Centre’s inaugural ESG Report offers an overview of our approach, our programmes, and our progress on the environmental, social and governance issues most significant to our business. Podcast PodChats for FutureCFO: How STT GDC is driving ESG In an increasingly digitalised world, data centre infrastructure is now more critical than ever. With tremendous demands placed on data centre providers to support the burgeoning digital economy, we remain cognisant... Success story STT GDC India enables Wibmo to deliver high-quality and secure digital payment solutions Wibmo is a leading technology and service provider for the financial services industry. While the company is best known for its hosted risk-based authentication and payment security services, it provides solutions ranging from mobile payments, fraud and risk management, prepaid solutions and a host of merchant services. Brochure 451 Research Report - Thailand Multi-Tenant DataCenter Market Assessment This special research report covers on the Thailand Multi-tenant data centre market drivers, trends and growth indicators and the 451 take.