MakeMyTrip partners with STT GDC India to enhance its data centre service capabilities

MakeMyTrip, India’s leading online travel company, has been transforming travel experience of Indian travellers for over two decades now. Through its website and mobile app, travellers can research, plan and book a wide range of travel services and products in India as well as overseas. Its services and products include air ticketing, hotel and alternative accommodation bookings, holiday planning and packaging, rail ticketing, bus ticketing, car hire and ancillary travel requirements such as facilitating access to third-party travel insurance and visa processing. All through, the tech-enabled travel company ensures that its customers have a seamless planning and booking experience on the platform.

According to Rajesh Dalal, Vice President - IT & Infrastructure, MakeMyTrip, “MakeMyTrip is a one-stop-travel-shop that helps travellers choose and book from a wide range of tech-enabled travel products and solutions. We have a growing base of loyal customers and our focus remains on enhancing unique travel planning and booking experience on theplatform for millions of transacting customers.”

Enhancing User Experience

To enhance the overall user experience for travellers, MakeMyTrip has been focusing on driving innovation at scale. “We have been actively leveraging the power of Artificial Intelligence, Machine Learning and other new-age technologies to help enhance the experience of our mobile-first consumers,’’ says Dalal, speaking about the innovation strategy of MakeMyTrip.

This required the team to develop and test new applications and features while continuing to work on other tech-related enhancements. Earlier, the process of developing an infrastructure and maintaining it to scale up as per customer requirements was time-consuming and tedious. To optimize the process that allowed its tech experts and developers to focus on business outcomes, MakeMyTrip collaborated with STT GDC India to build an infrastructure support that helped in bolstering its innovation-focused tech implementations.

“We have found a great technology partner in STT GDC India. In one of the instances, while helping move our deployments from the data centre in Mumbai to Chennai, STT GDC’s team also helped in providing power and capacity.”

Rajesh Dalal, Vice President - IT & Infrastructure, MakeMyTrip

STT GDC India Solution

As part of the partnership, STT GDC India offers infrastructure provisioning along with necessary power and cooling to run the data centre. Commenting on the partnership, Dalal shares, “We have found a great technology partner in STT GDC India. In one of the instances, while helping move our deployments from the data centre in Mumbai to Chennai, STT GDC’s team also helped in providing power and capacity.”

The purpose-built data centres enable developers to quickly access resources, build different development and test environments, and support in rolling out new features for production. Following global best practices, STT GDC India provides physical security of data centres, with international security certification— enabling MakeMyTrip to meet compliance and regulatory requirements. STT GDC India also helps MakeMyTrip run its data centres on 30% renewable energy, helping further reduce carbon footprint.

Conclusion

Proving to be a true partner to MakeMyTrip, STT GDC India has successfully aided in seamless functioning of data centre operations and ensured that MakeMyTrip continues to focus on enriching its customers’ userexperience through innovative solutions.