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The role is responsible for leading and managing the DCAS team to ensure efficient and effective office administration across in-country data centre sites, including oversight of soft services, accounting administrations, budget management and compliance, and document control functions. It involves delivering high-quality support to internal and external stakeholders while ensuring consistency across sites and strict compliance with organisational policies, standards, process baselines and audit requirements. The role also includes providing guidance, training, and ongoing support to team members to help them achieve their KPIs, as well as managing calendar and administrative support for the Reporting Manager.

• Budget Compliance & Management: Own and coordinate the DCAS budget, lead annual planning, consolidate all sites’ budget requirements, organise budget review meetings for DCO Management’s approvals before submissions, maintain budget trackers and organise budget tracker meetings, ensure compliance with approved budgets reporting standards and submission timelines.
• Document Control & Compliance: Act as lead document controller, maintain accurate records and master lists, safeguard sensitive information, establish reviewers and approvers matrix, ensure audit readiness and adherence to document management processes baselines.
• Office & Operations Administration: Oversee site inspections, vendor contracts (e.g., housekeeping, pest control, landscaping services, waste management), inventory management, support business continuity exercises and ensure office facilities, supplies/consumables, and equipment are well maintained. Prepare DCAS Health Report deck, organise and attend site DCAS Health Report Meetings. Adherence to Office Administration Process baselines.
• Logistics, Security & Events Coordination: Manage vendor access, VIP visits, meeting room operations, staff onboarding orientations/offboarding clearance, and internal events or engagements.
• Team Leadership & Development: Guide/train DCAS staff, coordinate annual training plans, track training records, and support team initiatives, engagement, and performance alignment.
• Accounting & Procurement Administrations & Compliance: Ensure adherence to finance/procurement policies and process baselines, ensure the DCO adheres to the Procure-To-Pay Process and submission deadlines, expense claims, asset tracking, and maintain accurate reporting and documentation.
• Stakeholder & Program Support: Serve as liaison for internal programs (HR, Marketing, GDCO), and handle additional projects assigned by management.
• Any other duties or projects as assigned by the DCO Management.

• Diploma or Degree in Business, Office Admin or equivalent.
• At least 3 years of relevant working experience.
• Experience in performing office admin, procurement duties, real estate/property management and/or soft facilities like WSH, housekeeping and waste/recycle waste disposal, landscape, pest control, etc.
• Experience in working in data centre facility or similar environment.
• Able to work efficiently in a fast-paced environment, communicate well and meet tight deadlines with minimal supervision.
• Mature and professional to function independently as well as work in a team.
• Good interpersonal relationship.
• Proficient in English and Bahasa Malaysia (both written and spoken).
• Proficient in MS Office – Outlook, Excel, Word & PowerPoint.