SUCCESS STORY Home Credit | 10+ Years of Trusted Partnership with STT GDC India Ensuring Mission-Critical Resilience for Over a Decade Jun 19, 2026 STT GDC India SHARE Link copied! Customer ProfileHome Credit is a leading international consumer finance company with a strong presence in India, driving financial inclusion through digital-first, technology-enabled lending solutions. With customer-facing platforms at the heart of its business, infrastructure resilience and availability are mission-critical to daily operations. The ChallengeAs Home Credit consolidated its digital operations, it required: A single primary data centre to run the business reliablyHigh availability for uninterrupted lending servicesCost optimisation without compromising reliabilityScalability to support increasing transaction volumesLong-term stability with robust DC infrastructure out repeated infrastructure upgrades The objective was clear:Deliver operational certainty while maintaining financial discipline. The STT GDC India SolutionHome Credit selected STT GDC India based on: Proven reliabilityStrong SLA commitmentsEnterprise-grade operational maturityResponsive local supportA proactive, white-glove service model STT GDC India provided a highly available primary data centre environment designed to support mission-critical workloads with disciplined operational governance. Business ImpactOver more than 10 years of partnership, STT GDC India has: Supported multiple capacity additions and expansionsMaintained uninterrupted service availabilityDelivered consistent SLA adherenceEnabled predictable operating costsProvided long-term infrastructure stability By consolidating within a resilient colocation environment, Home Credit achieved scalable growth without reinvestment cycles or operational disruption. Throughout the partnership, deployments and expansions have been executed smoothly, with no significant shortcomings. Customer Rating10 / 10 Customer Testimonial“The deployed environment is mission-critical to our business, and STT GDC India has consistently delivered on availability and service quality. Their strong SLA adherence, proactive engagement, and uninterrupted service availability have given us complete confidence in the resilience of our infrastructure. Over more than 10 years of partnership, STT GDC India has proven to be a reliable and stable long-term partner.” Jan BrázdaChief Information Officer, Home Credit Long-Term PartnershipHome Credit continues to partner with STT GDC India and confidently recommends its services to enterprises seeking resilient, scalable, and stable colocation solutions. STT GDC IndiaPowering mission-critical digital infrastructure across India for over two decades. Name: Jan BrázdaDesignation: Chief Information OfficerSet-Up Details:Whether the Set Up is serving as Primary or DR? If DR, where is the Primary Site?Primary data center 1. What was the biggest driver(s) / goal(s) to move towards Colocation (i.e., agility, cost, scale/capacity, availability, standard refresh, future-proofing)?The primary drivers were high availability and cost optimization, while ensuring a reliable and scalable infrastructure to support business growth. 2. What is the criticality of the deployed environment to your business?The deployed environment is mission-critical to our business operations. 3. What were the key differentiators that drove you towards STT GDC India’s solution versus alternatives?STT GDC India stood out due to its proven reliability, strong SLA commitments, consistent service quality, and long-term stability. Their ability to support enterprise-grade availability, combined with responsive local support and a mature operational model, made them a preferred partner over alternative providers. 4. What degree of support have you been provided by STT GDC India (standard support or white-glove treatment)?We have received white-glove support, with proactive engagement and timely assistance whenever required. 5. What has been the best part and/or biggest positive surprise about co-locating with STT GDC India?The biggest positive has been consistent SLA adherence and uninterrupted service availability, which has given us confidence in the resilience of our infrastructure. 6. How long did deployment take? What has been the biggest weakness (shortcoming) related to the deployment, if any?We have been partnering with STT GDC India for over 10 years, during which deployments and expansions have been smooth. There have been no significant shortcomings worth highlighting. 7. On a scale of 1–10 [10 being highest], how would you rate the STT GDC India’s services?10 8. Would you use STT GDC India again and/or recommend them to others?Yes, we would continue using STT GDC India’s services and confidently recommend them to others. 9. Any other feedback?STT GDC India has been a reliable long-term partner, consistently meeting expectations in terms of availability, service quality, and operational support. We value the strong partnership and professional engagement over the years.