SUCCESS STORY

STT GDC India provides Shriram value services the key to agility and business continuity

Jun 15, 2022
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Shriram Value Services is the IT and ITeS arm of the USD 10 billion Indian conglomerate Shriram Group. The Chennai-based Shriram Group has expertise and provides business solutions for sectors such as insurance, finance, energy, property and manufacturing.

 

Shriram Value Services was on the lookout for a partner that could provide state-of-the-art data centre capabilities in three areas - availability, business continuity and cooling power. And partnering with STT GDC India helped the company realize these expectations.

 

Challenge

100% uptime, extreme security

 

Shriram Value Services was on the lookout for a partner that could provide a state-of-the-art-data centre. The organization had expectations in three areas - availability, business continuity and cooling power.
Connectivity in the times of crisis, for example, the natural disasters Chennai faced in 2015 and 2016. During this time, the RTO increased - from 2 hours to 8 hours

 

Solution

A professional datacentre service provider

 

Shriram Value Services opted to use services from a professional data centre service provider STT GDC India. The company opted for the state-of-the-art data centre services provided by STT GDC India The IT services player deployed its operations at STT Chennai DC 2

 

Benefits

High uptime, no capex, optimized costs

 

Partnering with STT GDC India has helped Shriram Value Services meet the three critical factors (availability, business continuity and cooling power) it was looking for. Since the applications and business are growing at a rapid pace, scalability and agility play an important role for the organization

 

 

 

Shriram Value Services is the IT and ITeS arm of the USD 10 billion Indian conglomerate Shriram Group. The Chennai-based Shriram Group has expertise and provides business solutions for sectors such as insurance, finance, energy, property and manufacturing.

 

With USD 20 billion worth of assets under management, the finance vertical alone has over 10 million customers spread across the country.

 

Powering financial services with IT capital

 

Shriram Value Services (SVS) caters exclusively to the finance and insurance sector. SVS provides robust and secure software solutions and services, meeting the requirements of the dynamic digital era.

 

Its services portfolio includes application development services and consultancy, software architecture and designs, and custom applications for enterprises.

 

Challenge: The ABCs - Availability, Business Continuity and Cooling

 

Essentially, Shriram Value Services' challenge lay in managing the data centres by itself. Sendil Kumar V, Vice President - IT at Shriram Value Services, points out that when Chennai faced natural disasters a few years ago, it impacted the connectivity and business continuity of the organization.

 

"Chennai floods happened in the year 2015, and the Vardah cyclone hit in 2016. During this time, our data centre was available, but we fell behind on business continuity. The RTO increased - from 2 hours to 8 hours," says Sendil.

 

These challenges made the IT services player rethink its infrastructure strategy. "We thought about moving outside our premises and decided to explore a colocated data centre facility," Sendil points out.

 

"We want STT GDC India to be involved and align with our business in such a way that it should be a win-win for both the organizations."

Sendil Kumar V, Vice President - IT, Shriram Value Services.

 

The journey with STT GDC India

 

Shriram Value Services was on the lookout for a partner that could provide a state-of-the-art-data centre. "We had expectations in three areas - availability, business continuity and cooling power," highlights Sendil.

 

Based on these requirements, Shriram Value Services explored several data centres in Chennai, and finally, decided to go with STT GDC India Chennai DC 2.

 

"The main reason is that it is the largest data centre in Chennai, and it's a world class facility," says Sendil.

 

Partnering with STT GDC India has helped Shriram Value Services meet the three critical factors it was looking for. Since the applications and business are growing at a rapid pace, scalability and agility play an important role for the organization.

 

"STT GDC India has an adequate infrastructure and sufficient rack space that allows us to move the applications whenever needed," mentions Sendil. Another advantage is that it's a green data centre, which is certified by IGBC. "This will help Shriram Value Services ensure that it leaves a minimal carbon footprint."

 

Apart from this, STT GDC India has five-levels of security - three at a physical level and two biometric layers. Additionally, the data centre has multi-tenant capabilities, which enables perfect access to all the ISPs. This ensures an always-on connectivity for Shriram Value Services.

 

"As STT is one of the leaders in the market, and they are also quite established when it comes to having high connectivity with all the ISPs - partnering with them in the future will be really beneficial for Shriram Value Services."

 

STT GDC India - A strategic partner for Shriram Value Services

 

According to Sendil, the partnership between STT GDC India and Shriram Value Services is not just transactional in nature. "We want STT GDC India to be involved and align with our business in such a way that it should be a win-win for both the organizations."

 

Elaborating on future engagement plans with STT GDC India, Sendil mentions the company would like to explore a hybrid model with the colocation player. "Currently, we have a private cloud, and some of our applications are running on the public cloud. We want to explore a hybrid setup too." As STT is one of the leaders in the market, and they are also quite established when it comes to having high connectivity with all the ISPs - partnering with them in the future will be a beneficial and strategic move for Shriram Value Services.